Support

Frequently Asked Questions

How do I participate in this promotion?

Purchase a CCleaner Professional cashback subscription. Read our Terms and Conditions for further details on how to submit your online claim.

How many times can I participate in this promotion?

A maximum of one claim is allowed for this promotion per person.

How soon after purchase can I submit my claim?

24 hours after a CCleaner Professional Plus 2-year subscription is purchased and registered within the CCleaner Desktop application.

What details do I need to provide?

• Date of purchase
• CCleaner invoice id
• Email address

How long does it take to receive my cashback?

Payment will be made within 30 days after the submission of the claim.

Why have I not received my cashback?

Please check the Terms & Conditions to see if you are entitled.
Check your original payment method statement for a cashback refund.
Contact the support team on support@ccleaner.com