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Data Factsheet


A summary of the data collected within CCleaner products, why it’s collected, and what it’s used for

As the world’s favorite device cleaning and optimization company, we want to keep your devices working better, for longer, and help protect your privacy online.

In order to do this, we are required to collect some data so we can offer you the best PC cleaning, optimization and privacy tools available. Our Privacy Policy documentation, and in particular our Products Policy, covers the data we collect and what it’s used for and how it is stored.

Although we have made every effort to keep our policies short, that’s not always possible with legal documents, so to keep things simple we have created this Data Factsheet to provide a quick and easy summary of the information available in our policies.

This factsheet outlines the data reported by each of our products, which data is only processed locally on your device (and not reported to us) and where you can find available opt outs.

Important points about your data:

  • Data is collected in accordance with data processing best practices and international and domestic privacy laws such as GDPR.
  • Data for some products (such as Kamo and CCleaner Browser) is stored in the same secure data centers as our parent company Avast. Data for some other products is also stored in AWS and Rackspace.
  • We share some data with selected third parties, only when it is necessary to. These third parties are, for example:
    1. Our payment providers Cleverbridge and Braintree, so your payments can be processed
    2. Data analytics tools including Google Analytics, Logentries, Loggly and Mixpanel, so we can see and analyze website and Product Data and turn this into statistics that we use to help us give you a better experience when using our website or products

Summary by product

CCleaner (Free and Professional)

When you use CCleaner to clean or manage your device, some data is processed locally on your device and is not reported to us. This includes data from the websites you visit and about the files on your device. CCleaner does not read the contents of files or databases when cleaning them, because it does not need to.

In short, CCleaner for desktop reports data needed to:

  • Maintain and develop the product (so installation event, IP address, version, language and crash data, for example)
  • Deliver the correct product (license and billing status for example)
  • Deliver product notifications in the correct manner (such as, if you have clicked on a notification, as then we know not to display it again)
  • Deliver offers in a relevant, timely and contextual manner (such as, if antivirus is already installed, as we don’t want to offer you tools that you already use)

In addition to the above:

CCleaner Free and Professional also report product usage data (such as, which features are and aren’t being used) to help us make decisions about how we develop CCleaner so we can build features we think you’ll like. This data is helpful but doesn’t need to be reported. You can choose whether you’d like CCleaner to report usage data in CCleaner’s ‘Privacy’ tab.

See the full breakdown in our Product Policy

CCleaner (Business Edition, Network Edition, Technician Edition, and for Mac)

When you use CCleaner, some data is processed locally on your device and is not reported to us. This includes data from the websites you visit and about the files on your device.

In short, CCleaner reports data needed to:

  • Maintain and develop the product (so installation event, IP address, version, language and crash data, for example)
  • Deliver the correct product (license and billing status for example)
  • Deliver product notifications in the correct manner (such as, if you have clicked on a notification, as then we know not to display it again)

See the full breakdown in our Product Policy

CCleaner Browser

When you use CCleaner Browser, some data is processed locally on your device. This includes data from the websites you visit and permissions you have granted to websites. This data stays on your device and is not reported to us.

In short, CCleaner for Browser reports data needed to:

  • Maintain and develop the product (so, installation event version, language, your feedback ratings, and crash data, for example)
  • Deliver sponsored tiles or bookmarks in a relevant manner (for example, providing a link to a brand that’s available in your country)
  • Deliver product notifications in the correct manner (such as, if you have clicked on a notification, as then we know not to display it again)

See the full breakdown in our Product Policy

CCleaner for Android

When you use CCleaner for Android some storage data is processed locally on your device and is not reported to us. This includes data about applications and files on your device (for example, how often apps are accessed). CCleaner for Android does not read the contents of files when cleaning them, because it does not need to.

In short, CCleaner for Android reports data needed to:

  • Maintain and develop the product (so installation event, IP address, version, language and crash data, for example)
  • Deliver the correct product (license and billing status for example)
  • Allow us to offer third-party personalized ads, so we can keep offering the app for free (Advertising ID, for example, so the app can display offers that might be more interesting to you)
  • Deliver product notifications in the correct manner (such as, if you clicked on a notification, as then we know not to display it again)

In addition to the above:

  • CCleaner for Android processes storage data which is necessary to deliver its service. This data is permission-based and permission is requested by Android OS. If access is granted, it can later be revoked.
  • CCleaner for Android requests location data to deliver the paid-for battery saver feature. Location data is useful to allow the feature to work as intended (for example, so the app can automatically reduce your screen brightness when at home) but we do not need to know your location for the app to work.
  • Both storage and location data is processed locally on your device and this data is not reported to us.

See the full breakdown in our Product Policy

CCleaner Cloud

In short, CCleaner Cloud reports data needed to:

  • Maintain and develop the product (so installation event, IP address, version, language and crash data, for example)
  • Deliver the correct product (license and billing status for example)
  • Deliver product notifications in the correct manner (such as, if you have clicked on a notification, as then we know not to display it again)

As CCleaner Cloud is an online product, all data is reported to us as it’s required for us to power the application.

See the full breakdown in our Product Policy

This data factsheet does not include summaries for all our products. We also make Defraggler, Speccy and Recuva. These products are included on our Products Policy.